Frequently asked questions about the Oslo Pass

Frequently Asked Questions

For your convenience, we answer the most common questions about the Oslo Pass.

Q: Where can I buy the Oslo Pass?

A: The Oslo Pass can be purchased at the Oslo Visitor Centre or at hotel receptions, campsites and other official sales points in Oslo.

 

The mobile Oslo Pass can only be purchased using the Oslo Pass app for smartphones (Android or iOS).

 

Q: Will I get my money back if I return an unused Oslo Pass?

A: No, the Oslo Pass is non-refundable.

 

Q: Is the Oslo Pass valid from time of purchase or from first time use

A: The Oslo Pass is valid from first time use. Please fill inn the date, month, year and time in the space provided to validate your pass. For the mobile pass in the Oslo Pass app, push the "activate" button.

 

Q: Do you offer student discount on the Oslo Pass?

A: Yes, students up to 30 years old can get a 20 % discount. This offer is only valid for Oslo Pass in paper (Only offered at Oslo Visitor Centre and Ruter's customer service offer, and only by showing a valid student ID card with photo).

 

Q: Is the public ferry to Drøbak included in the Oslo Pass?

A: No, the ferry is not included in the Oslo Pass, as it passes through zones 3 and 4. However, the public bus to Drøbak is included.

 

Q: Is the hop on-hop off buss and hop on–hop off boat included in Oslo Pass?

A: No, CitySightseeing Oslo's hop on-hop off bus and boat is not included in Oslo Pass.

Q: Is transportation to the airport included in Oslo Pass?

A: No. Transportation to Oslo Airport (OSL) and Sandefjord Airport Torp is NOT included in the Oslo Pass, as the airports are located outside zone 2.

 

Q: How do I get the discounts the Oslo Pass offers?

A: You will need to show a validated Oslo Pass to the staff at the ticket office, restaurant or shop. The discounts cannot be pre-ordered unless otherwise stated.

 

Q: Can I buy the Oslo Pass online and use the reference number to access the Oslo Pass App?

A: No, to use the Oslo Pass app you must buy the pass directly in the app. If purchasing the pass online, you will need to pick it up at Oslo Visitor Centre by showing your voucher.

 

Q: Do I have to register at the ticket office when entering the attractions?

A: Yes, you will need to register at the ticket office before entering. The staff will scan the QR code on your Oslo Pass. Please note that the Oslo Pass does not give you fast track.

 

Q: I have purchased the Oslo Pass online; can I pick up the pass at any Oslo Pass sales point?

A: No, if you have purchased the Oslo Pass online, you can only pick up your physical passes at Oslo Visitor Centre.

 

                 


PRICES 2019

(stated in NOK)

 

      24h   48h   72h  
                 
   Adult        445 

            655 

            820 

 
                 
  Child*   235 
 
  325

  410 
 
 
                 
  Senior*   355

  520

  655

 
 
    *Age limits and discounts